Our terms and conditions are quite simple and focused on ensuring our guests have a safe, comfortable and unforgettable experience when they come to Wilderness Island and that the pristine environment of the island is protected.

Payment Terms:

We need a 25% deposit on the confirmation of your booking. The final payment is required one month prior to your adventure.

A 25% deposit is required at time of booking with the balance payable 1 month prior to arrival. All prices include GST.

That deposit or payments can be made either by direct deposit or by credit card.

If for any reason you need to cancel your trip the deposit in non-refundable. If you give us 14 days notice with good reason for your cancellation we will happily reschedule your adventure to dates that suit existing bookings as long as that occurs within 12 months from the original booking.

Cancellations and Refunds:

We reserve the right to cancel a booking due to weather or mechanical reasons.

Behaviour:

We require all guests to behave decently with consideration for the other guests, hosts and the environment – no aggressive or abusive behaviour, excessive drunkenness, theft, property/environmental damage, etc. We reserve the right to eject people from the island if they don’t act decently.

Personal Safety:

Wilderness Island is committed to ensuring all our tours are conducted in a safe and professional manner. Due care is to be taken whilst in the natural environment. Whilst Wilderness Island offers reliable equipment and highly experienced professional guides, the safety of guests is their responsibility.

A public liability waiver form is required to be signed at the time of booking.